Tram Driver/Conductor

Application Deadline: 26 June 2026

Department: Tramway Operations

Employment Type: Full Time

Location: Starr Gate Tram Depot

Compensation: £25,877 - £27,455 / year

Description

Are you ready to take the wheel and be part of something iconic? Blackpool Transport is on the lookout for enthusiastic, customer-focused individuals to join our award-winning light rail team as Tram Driver-Conductors!

This is more than just a job, it’s a chance to play a key role in the future of transport on the legendary Blackpool seafront, now connecting to Blackpool North Railway Station via an extension from the main line.

✅ A full UK car driving licence (no more than 6 points)
✅ At least 12 months of regular driving experience
✅ The ability to pass a PCV medical and assessment tests
✅ A commitment to a 6-week training programme
✅ A safety-first mindset, a flexible approach, and a passion for delivering excellent customer service

As a Tram Driver-Conductor, you’ll be at the heart of Blackpool’s transport network, delivering a safe, comfortable, and reliable service for thousands of passengers. You'll provide top-tier customer service, keeping passengers informed and ensuring they have a smooth journey along the stunning coastline.

Tram Drivers work on a Rota of 5 days over 7 and we offer full time guaranteed hours.

You may start as a Conductor before progressing to Tram Driver training.

💰 £27455pa basic salary (based on 37 hours per week)
🎉 28 days holiday (rising to 33 days inclusive of bank holidays)
🚆 Free travel on all Blackpool Transport bus & tram services (plus passes for loved ones!)
🏦 Pension scheme enrolment
💙 Employee care programme for support when you need it
👕 A smart, top-quality uniform

The selection process includes:

✔️ An initial application sift
✔️ An interview
✔️ A series of assessment tests
✔️ An interview & PCV medical

If you’re ready for a dynamic, rewarding career with Blackpool Transport, apply today and help shape the future of travel in Blackpool!

🚋 Join us and be part of something special! 🚋

Key Responsibilities

Comply with all training, company policies and procedures. Be alert at all times having full regard for own safety and the safety of others.
Ensure all vehicle checks are completed in line with the Company procedures and any faults found are reported
Control the boarding, alighting and conduct of customers and drive in a defensive and sympathetic manner.
Drive the Company’s vehicles in a safe, legal and professional way
Maintain operating schedules without compromising safety.
Arrange for and manage the safe transfer of passengers following an incident or service disruption.
Issue tickets and operate the paying in system correctly and account for money received to safeguard the Company's revenue.
Understand how to deal with customers with disabilities and treat appropriately
Keep up to date with any changes to condition of travel, ticket types, fares or promotions by reading notices and briefings from managers.
Assist with the implementation of measures to mitigate the impact of hazards.
Ensure an excellent customer experience being polite, helpful and treating all customers with respect regardless of circumstances.
Liaise effectively with customers, supervisors and administrative staff to resolve any problems that arise.
Deal with any customer complaints and problems proactively and in a professional manner in accordance with agreed procedures.
Give appropriate assistance to customers with specific needs ensuring that they are dealt with sensitively and with dignity at all times.
Carry out any other duties which may reasonably be requested by supervisors or other members of the management team.

Skills, Knowledge and Expertise

Education/Qualifications/Knowledge

High school educated (Essential)
Full UK Driving Licence (Essential)
Understanding of what good customer service is (Essential)

Experience

Driving regularly for at least 12 months (Essential)
Experience of working in a customer focused role (Desirable)
Experience of handling cash (Desirable)
Professional driving experience (Desirable

Aptitudes and Skills

Good numeracy and literacy skills (Essential)
Aware of the importance of Health & Safety procedures (Essential)
Ability to drive a vehicle to a competent and safe standard (Essential)
Able to work unsupervised (Essential)

Personal Attributes

Be a good team player (Essential)
Able to solve problems quickly and decisively. (Desirable)
Flexible approach to working hours. (Essential)

Benefits

£27455pa basic salary
28 days holiday (rising to 33 days inclusive of bank holidays)
Free travel on all Blackpool Transport bus & tram services (plus passes for loved ones!)
Pension scheme enrolment
Employee care programme for support when you need it
A smart, top-quality uniform

Please note that we reserve the right to close this vacancy early if we receive a high volume of applications.

Applied

Hiring Manager Review

Interview

Assessment

Hired